Please reach out to customer support via this link

To enjoy the beIN 4K viewing experience, you need the following:

• beIN 4K Media Server Box or beIN TV VIP or beIN TV.
• 4K TV.
• beIN is broadcasting event in 4K.

To add the free channels, please follow these steps:

• Press the “beIN” button on your remote control
• Press “Settings”
• Press “Installation”
• Press “Free to air installation”

You can do so by pressing the “Language” button on your remote control.

As part of our continuous endeavors to constantly improve beIN subscribers’ TV viewing experience, we have decided to discontinue AJS STB (IR 3000 HD).

Currently if you are using Al Jazeera Sport STB IR 3000H HD nothing happens to your subscription. However; upon your subscription expiration, you will need to purchase one of our modern beIN receivers

Contact your nearest dealer for more information.

You can adjust or delete channels by following these steps:

• Press the “beIN” button on your remote control
• Press settings
• Press edit channels

Following this, you can also adjust, delete or move the desired channels.

To add channels, please follow these steps:

• Press the “beIN” button on your remote control
• Press “Settings”
• Press “Installation”
• Press “beIN Installation”

Please visit our frequencies page.

You can do so by pressing the “Language” button on your remote control.

To enhance your viewing experience, a critical software update on your Set-top-box is required and needs to be done to avoid viewing disruption.