You can do so by pressing the “Language” button on your remote control.
Archives: FAQs
Why do I need to update the software of my Set-top-box?
To enhance your viewing experience, a critical software update on your Set-top-box is required and needs to be done to avoid viewing disruption.
Does beIN provide free channels?
Yes, we have two FTA channels “beIN SPORTS and beIN SPORTS NEWS” free to watch.
You can easily find the frequencies of our free channels.
- You can also watch these channels on our website beIN CONNECT.
- And by visiting our iOS application page.
- Or our Android application page.
About beIN CONNECT?
beIN CONNECT gives you the opportunity to enjoy your favorite sports and entertainment any time and any place from your computer, laptop, smartphone and tablet (iOS and Android) within the MENA (Middle East and North Africa) region:
Algeria, Bahrain, Chad, Djibouti, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Mauritania, Morocco, Oman, Palestine (including the Gaza Strip and the West Bank), Qatar, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, United Arab Emirates and Yemen.
How to get beIN CONNECT voucher code?
You can get a beIN CONNECT voucher code from our shops or dealers and request a voucher code.
How do I activate a promotional code?
- Visit voucher redemption page
- ِِEnter the code
- Create and verify your CONNECT Account
How to cast from beIN CONNECT to TV?
beIN CONNECT supports Chromecast and Apple TV AirPlay casting.
Chromecast (for iOS and Android)
When the video is playing on your device, click on the icon as shown on the below screenshot and select your Chromecast device. Please make sure your device and Chromecast are connected to the same network. Please note for iOS, the app needs access to “Local Network”. Local network access for beIN CONNECT can be enabled in the iOS setting.
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For more info about casting to Chromecast, please visit : Google page
Apple TV /AirPlay (for iOS only)
When the video is playing on your device, click on the icon as shown on the below screenshot and select your Apple TV device. Please make sure your device and Apple TV are connected to the same network.
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For more info about casting to AirPlay, please visit : Apple Page
What is the streaming quality of the channels?
Our channels are streamed in full HD. The quality of the stream largely depends on the connection speed you receive from your Internet Service Provider (ISP) and on the device you are using. We provide the stream at various speeds (bit rates) which will be picked up from your broadband speed along with the processor speed of your computer.
How to Contact Us
Please contact us through Contact us Page
How can I update/change my personal information?
Sign in to your account, go to My account and then to My personal details.