030 – Problem connecting to the Wi- Fi network

Try rebooting the beIN STREAM box. If the problem persists, re-run the setup process using the mobile app.

032 – The Cloud Connector does not have a password for the Wi-Fi network

Re-run the setup process using the mobile app.

033 – Incorrect Wi-Fi password

Re-run the setup process using the mobile app and check that the Wi-Fi password is entered correctly.

035 – Wi-Fi connection in progress

Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.

040 – Problem connecting to the internet

Ensure that the Internet connection is working.
Ensure that the router firewall configuration is not blocking the beIN STREAM box.
Wi-Fi networks with login web pages (known as “captive portals”) are not supported by the beIN STREAM box (for example: hotel Wi-Fi).

041 – Unable to connect to configured Wi-Fi

Ensure Wi-Fi access point provides DHCP.

042 – Incomplete Wi-Fi connection

Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.

043 – Problem connecting to the Wi- Fi network

Wait for the connection to be established.
If the problem persists, try rebooting the beIN STREAM box.

120 – Streaming interrupted

The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.

121 – Streaming interrupted

The beIN STREAM box will automatically try recovering.
If the problem persists, reboot the beIN STREAM box.